Terms and Conditions

Welcome to our website. By accessing or using this site and our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

This website provides independent third-party assistance and support services for customers who require help with satellite radio or in-car audio subscription services.

We are not affiliated with, endorsed by, or an official partner of Sirius XM Radio Inc., Apple Inc., or any other broadcasting or entertainment company.

All brand names, images, and trademarks mentioned are the property of their respective owners and are used solely for descriptive purposes.

By using this website, you acknowledge that you understand and accept this independent service relationship.

2. Services Provided

We offer customer support and assistance related to:

• Activating or reactivating radio services

• Managing or renewing subscriptions

• Payment and billing assistance

• Transferring service to a new vehicle

• Troubleshooting signal or channel issues

• General information and guidance

We may charge a small service commission or processing fee for our assistance.

Our support is intended to make the process easier for customers seeking help with their radio or media service accounts.

3. Independent Service Provider

We are a third-party company, not employed by or directly connected to any radio broadcasting or subscription service provider.

Any references to radio or media services are made strictly for the purpose of explaining the kind of assistance we provide.

We do not represent, claim affiliation with, or act on behalf of any company.

4. Use of Website

By using this website, you agree to:

• Provide accurate information when contacting us

• Use this site only for lawful purposes

• Not attempt to access, copy, or modify any part of the website without authorization

You agree not to misuse this website or its content in any way that could harm its performance, security, or integrity.

5. Payments and Fees

Certain assistance or support services may involve a service fee or commission.

Payment details, when applicable, will be clearly explained before the service is performed.

All fees paid for services rendered are final and non-refundable once the assistance has been provided, except as required by law.

6. Limitation of Liability

We strive to provide accurate, reliable, and timely assistance.

However, we are not responsible or liable for:

• Any direct, indirect, or incidental damages arising from the use of our services

• Any errors, delays, or interruptions caused by technical or third-party systems

• Any changes made by official satellite radio or media providers

All information provided on this website is for general guidance only.

7. No Official Endorsement

We do not claim to be the official customer support center for any company.

Our services are designed to help customers navigate and manage their own radio or subscription accounts through independent guidance and support.

You are free to contact the official service provider directly if you prefer not to use our assistance.

8. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

Please review that policy to understand your rights and our responsibilities regarding your information.

9. Third-Party Links

Our website may contain links to other websites for informational purposes.

We are not responsible for the content, accuracy, or security of those third-party websites.

10. Changes to Terms

We may update or modify these Terms and Conditions from time to time.

Any changes will be posted on this page with the updated date.

Your continued use of the website after such changes indicates your acceptance of the revised terms.

11. Contact Information

If you have questions or concerns about these Terms and Conditions, please contact us at:

Customer Assistance Team

Email: contact@xrnsatelliteradio.online

Phone: +1 (888) 577-3881

Business Hours: All Days, 9 AM – 9 PM (EST)

About Us